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Nortel BCM50 FWD No Answer to analog extension's own voicemail box

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darthvader167

IS-IT--Management
Nov 27, 2019
46
CA
Hi everyone.
This seems like a simple issue, but I can't find out more information about it.
So, basically, I have an analog extension (x233) connected to one of the ports on my Nortel BCM50 system.
It is set up as a regular Panasonic analog phone (as extension 233) with some wireless handsets.
I want to set up my system so that when a call comes in and if no one answers, for it to go to that analog extension and keep ringing there (I don't have a system voicemail box set up for that extension in Callpilot as I want for it to be able to use it's own built-in answering system that is proprietary to the phone to answer the line when no one answers it). I do not have any auto attendants set up on the system.
Right now when a call comes in and no one answers, the caller just gets some short beeps and gets disconnected.
I can't figure out what's going on.

This is on a BCM50 (I just noticed that this should have been posted on the BCM forum, but it's too late for me to change that now).

Thanks
 
Make sure Forward No Answer points to none and check Transfer Call Back and DRT settings.

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