Kyra.Johnson
IS-IT--Management
We are moving from our old Nortel phone system to an IP based phone system- at the same time as rewiring our entire warehouse.
Currently, I have set our phone numbers to forward in the BCM to temporary numbers so we can use our new phone system. The cabling crew is wanting to remove all the old wiring throughout the building, including the old phone lines.
When you unplug the old phones - it cancels the Nortel forwarding settings to the new system. (the new phone system has the same auto attendant for all incoming calls, no matter what phone number is dialed externally)
my thought is to set/program all active lines in the old BCM to one phoneline/extension, so we only have to keep one of the old phones plugged in for the next 2 weeks until we roll over the main numbers to the new system. this would allow us to plug up the one active (old) phone right next to the switch, remove all old wiring, and still have the BCM forwarded to the new IP phones.
Can someone advise me on this? or have a better idea on the best way to make this happen?
(to re-iterate: We are in-between 2 phone systems (Nortem BCM and Fortinet IP phones), we are trying to remove all the old phone cabling from the building. BCM is currently set to fwd lines to a temporary phone number to ring the Fortinet. How can i make it possible to keep the BCM up and running for 2 weeks with only having 1 (or a few) old phones plugged in at the switch
Currently, I have set our phone numbers to forward in the BCM to temporary numbers so we can use our new phone system. The cabling crew is wanting to remove all the old wiring throughout the building, including the old phone lines.
When you unplug the old phones - it cancels the Nortel forwarding settings to the new system. (the new phone system has the same auto attendant for all incoming calls, no matter what phone number is dialed externally)
my thought is to set/program all active lines in the old BCM to one phoneline/extension, so we only have to keep one of the old phones plugged in for the next 2 weeks until we roll over the main numbers to the new system. this would allow us to plug up the one active (old) phone right next to the switch, remove all old wiring, and still have the BCM forwarded to the new IP phones.
Can someone advise me on this? or have a better idea on the best way to make this happen?
(to re-iterate: We are in-between 2 phone systems (Nortem BCM and Fortinet IP phones), we are trying to remove all the old phone cabling from the building. BCM is currently set to fwd lines to a temporary phone number to ring the Fortinet. How can i make it possible to keep the BCM up and running for 2 weeks with only having 1 (or a few) old phones plugged in at the switch