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Nortel BCM - User is unable to "call pick up" other users 1

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jas087845

jas087845

Programmer
Jun 27, 2007
3
US
I'm new to the Nortel BCM world. I have a user that is trying to use his call pick up button to answer other phones and he receives message that "denied in admin". Does anyone know how I get him added to the pick up group? Any help would be much appreciated.
 
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