The main line to customers office goes straight to an AA. Once there, caller dials 1 for sales. From there, extension 225 rings 3 times, if no answer, calls forward to a sales group that I set up, extension 475. Issue is, when I dial in, press 1, and the call rings, it forwards for 1 ring, then a message of "the person you are trying to call is unavailable." Checked everything and there are no conflicts. I did notice that the phones in the group say "number->H221. I have no idea what H221 is. Any suggestions?
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Nortel BCM 50 Forward No Answer Issue
- Thread starter rval80
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curlycord
Programmer
What is your DRT ring count at? could be the culprit
How is path 1 programmed? how it gets to 225?
Does anyone have an Answer key for 225?
What happens if you you remove FNA at 225 to NONE, what happens to the call?
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How is path 1 programmed? how it gets to 225?
Does anyone have an Answer key for 225?
What happens if you you remove FNA at 225 to NONE, what happens to the call?
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Toronto, Canada
Add me to LinkedIN
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