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Nortel/Avaya alternate greeting forwards

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Brian Arts

Brian Arts

IS-IT--Management
Nov 27, 2019
2
0
0
US
BCM450 r6
CallPilot voicemail 50.00.21.22

After playing an Alternate Greeting and adding "this mailbox is not accepting messages", the CP system used to disconnect the call.
Now it transfers the caller to our Call Center and starts playing the options.
I have no idea when this started and haven't found any settings that would seem to affect this.
 
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