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Nortel/Avaya 1120E issues with a Plantronics CS50 USB headset

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MUnvericht

Vendor
Feb 26, 2014
1
US
I have a user with a Plantronics CS50 USB headset that I keep needing to reset the headset option from wired to USB after any reboot to the phone. It keeps defaulting back to Wired after I manually set it to USB.
The switch is on 7.65 with the latest set firmware, did not seem to have this issue when she was on 6.0 switch and c6j firmware... Any suggestions would be greatly appreciated.
 
It's in your 'system.prv' file, defaults to whatever is set in that field. You could probably change it just make sure it doesn't affect those who have Wired headsets. Then you're back in the same boat.

hd=w; # Headset type
 
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