Nortel 8/24 with flash talk rining

[whender]

Is there any way to get two phones to ring after customers selects an Automated Attendant CCR Tree option. Such as pressing 1 for customer assistance, both 221 and 222 will ring?

thanks

 

[curlycord]

You could put an Answer DN key on one phone to answer the other.
I.e. 222 has Answer DN for 221, CCR Path 1 points to 221
Con- This would effect all calls

Or put an Answer DN on both sets to answer a spare unused DN/port (tag the port as In Use for Answer DN)
I.e. 221 and 222 has Answer DN for 23X, CCR Path 1 points to 23X
Con - None



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[whender]

Will try early next week and let you know thanks....