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Nortel 2050 v3 license server keycode installation

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rewj

IS-IT--Management
Jun 15, 2009
8
US
Purchased a license from CDW, they are telling me they gave me everything I need. I received an "AUTHORIZATION NUMERIC CODES" from the vendor and was told I would be sent a keycode file for installation, never got it. Is there a way I can manually install using the code they gave me?
 
Are you talking about installing the license server or just adding the license to an existing server?
 
I have obtained the server software and installed it on our server. I have the softphone software and it is installed on the client machine. Everything I am reading says I should have an actual keycode file to install on the server, but all I have is an "Authorization Numeric Code" that was in the body of an email from CDW. Is that all I need or do I need an actual file from Nortel like I did when I added IP licenses by importing them?
 
The keycode file to be installed on the PC with the licencing server software needs to be retrieved from KRS.
 
I don't have a way to get it on my own, CDW does not know what I am talking about. I will call them again. Thanks for your help!
 
gwebster is right.
You will need to find an "authorized" nortel rep to download that file.
 
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