Nortar DID 1

[ljclives]

May be potentially picking up a new customer. They have a Norstar MICS with a T1 for incoming DID. He wants to external call forward his DID extension to his cell phone. Is there a way to do this? Line redirection? Please explain in some detail if possible.

 

[PERRYPJ]

DO YOU KNOW THE RELEASE

OLD ROLMEN WORKING ON NORTELS

 

[ljclives]

not sure of the release - but i did write the NT# down off of the software cartridge.(NTBBO8GA-93 RLS 02). if this does not help let me know what is possible with what release. thanks!!!!

 

[Sphoneman]

I've done it before with Line Redirection.

Make sure you have redirect "Y" in set programming before you do it.

Steve
tele-dataservices.com

 

[senk1s]

that doesnt help ..look at the SP # under maintenance
SP: 30 ...... if it is 4.1 and able you can do a regular call fwd or else make the target line appr/ring on the phone and do a line redirect ...and have redirect as Y as said by sphoneman

 

[SeanCPDX]

Yes, this can be accomplished.
It took me a little bit to figure it out, but here's how it works. I have a MICS 5.0 system with DID's setup on a T1. I created a route which points to the primary outgoing line pool (Pool A). (Note: external forwarding only works through routes) When forwarding calls, I simply use Feature 4, or [Call FWD} button + 95035551212 + [OK].
NOTE: When forwarding calls from a DID number to another external number, e.g. Cell phone, you are utilizing two channels for the duration of the call. Also, you may experience audio delays, and echos depending on where the call originates from.

Setup:
1. You need to setup a route in [Services] [Routing Services] which points to your primary line pool (Pool A).
By Default Route 000 is setup like this on all service schedules.
2. Assign (Add) a destination code 9 to that route. [Services] [Routing Services] [Dest. Codes]
(IMPORTANT NOTE: if you have 9 setup as a line pool "Access Code" under [system programming] [Access Codes], clear it from that section prior to setting up the new route.)
3. Under [Terminals/Sets]DN#[Capabilities] Set Allow Redirect = Y
4. Go to the set you wish to forward calls from, Press Feature 4, or Call FWD button, enter the destination code + the telephone number you wish to forward to and press the OK soft key.. For example, [Call FWD] + 9 + 5035551212 + [OK].

Let me know if this works.

 

[SeanCPDX]

Also, to minimize the delay in forwarding calls to an external number, lower the "host delay" setting in [System Programming] [Feature settings] Host Delay = 200.