Norstar Voice Quality

[deankn]

Installed a Norstar system with T7316E phones - have noticed that the voice quality is not good. Sounds like they are talking on a cell phone connection. Are there any system settings that effect voice quality, or is this an issue with the phone sets themselves?
Thanks

 

[silver987]

What type of system? MICS 6.1? 6x16???

 

[galfaro]

There was a thread on this.
Do a search on low volume.
Thread 799-893216
Gabriel

 

[rhowlett]

I have had problems with the new global cards. Replace them with legacy NT7B75GA and the problem might go away.

 

[deankn]

The system is a CICS 6.1. The voice quality I am refering to is that of callers calling out of the norstar system, not necessarily that of calls coming in.

 

[BagsNYC]

What type of phone sets are you using??

 

[rhowlett]

The issues I had were both in and out on a CICS with Global CallerID card. T series phones. M series seemed a little better, but the fix was swapping the line card. You can also try adjusting the distance to CO settings to see if that helps.