Norstar systems Feature buttons

[PJG06]

I removed a damaged T7208 set from a Norstar system. I replaced it with a T7316 set which was part of a retired 616 system. When I plugged in the T7316 to the working system it retained all of its feature button programming from the 616 system. All the buttons were the same as on the old 616 system. I plugged the phone back into the old system and erased all the buttons. I then plugged the phone back into the new system and it still reverted back to the old settings. I am unable to program the feature buttons while the phone is on the new system because it has set lock enabled. What's the best thing to do? And why is this phone keeping its feature button settings? Does the system match the telephone serial number or something?

 

[anthonyanderberg]

This is Nortel networking, for Norstar telphony try

http://tek-tips.com/threadminder.cfm?pid=799

 

[PJG06]

thank you!

 

[rfonman]

1. The phones do not contain the programming the system does.

2. When you changed the phone type by plugging in a T7316 the system set a default button map on the phone so you just need to program the phone the way you need it to appear to work for you. This can all be accomplished by logging into your system as the system administrator.