Norstar StarTalk Mini 1

[AMDMaine]

Hi

I have a CICS 4X8 with a StarTal Mini. Currently in normal mode the AA greeting picks up after 3 rings. How do I make AA pick up after 5-6 rings.

Then this morning the general delivery mailbox picked up after 3 rings. How do I get this back to the AA greeting and not the gen delivery mailbox.
Wiring Closet Area - Nortel: Norstar systems Fo

 

[lugerlover]

aa-lines-rings

aa must pick up sooner"less rings" than fna on set

 

[AMDMaine]

Why does it go to gen delivery instead of a specific mail box.

 

[lugerlover]

usually ext assigned to gd mbox has inbound trunks and fna less than AA...

 

[RikRodgers]

Or you could have a set programmed to fna to vm that has no assigned mailbox of it's own. Those calls go to GD too.