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NORSTAR SMDR RECORDING ISSUE

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Jobe213

Jobe213

Vendor
Dec 30, 2003
2
US
I have a issue with a customer who has 2 PRI's and the SMDR only records from 1 - PRI. The equipment has been changed out to make sure it was not defective equipment and the same thing happens. Can someone tell me why and what I need to do ...please??
Thank you!!!
 
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Would the SMDR by any chance be the "older" model? Does it look like an ATA 2 and need a power attachement, or a bigger box with no power requirement?

I had the same problem with the older SMDRs.
 
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Oh i didnt know that the older boxes had a problem, ive used the SMDR6 boxes, and they seem to be working fine with 2 T1s
 
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