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norstar nam problems

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puss1946

puss1946

Vendor
Jul 3, 2014
141
US
I have did **938378 and removed all inactive codes and rebooted system and nam. still get inactive on all codes 903-981-983-ect.also when calling vm-ext get not in service. norstar mics
Puss1946
 
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What is the code on the NAM?

Marv ccna
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Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990
 
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code is 78

hear a few beeps. sounds like floppy disk drive
 
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I don't have an entry for code 78

If this is a fiber NAM try another port on the expansion card. If it's a digital NAM check to make sure the ports it is connected to are working.

Marv ccna
telemarvlogosmall.gif

Sales, Installation & Service for Norstar, BCM, Samsung & Allworx Serving Ottawa and Eastern Ontario since 1990
 
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it could be 7a. I didn't look real close. I did the removal of all inactive codes wed. and it worked fine for the rest of the day. the next morning customer could not access voicemail. all codes inactive again. I haven't been back to do any changes yet.
 
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yes it is 7a with only one beep. I tried a different nam removed all inactive codes and rebooted. still all codes inactive. This has a fiber connection and I tried a different port. nothing changed
 
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also when I do **938378 and hit first I get none registered
 
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7A bad sector on HD
Bad hard drive sounds like
Presume it keeps trying to reboot with only one beep in between cycles.


As for second NAM you would need to provide more/same info.

Coincidence 2 bad NAM's or
Bad ports or bad fiber card?
May test a spare 0X16 on the card/ports





=----(((((((((()----=
curlycord

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Toronto Canada
 
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second nam beeps twice continues loading beeps once code 00
 
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I took over this account when prier tech went out of business. on cover of nam says vm ext is 285. when I test dn 258 and check state it says unequipped
 
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