Norstar NAM needs occasional reboot to function 3

[TedTheITGuy]

I have a Norstar NAM that occasionally stops working but is easily corrected by a reboot. I happens once or twice a year and has been this way since it was first installed over 6 years ago. Other than this occasional lockup (or call it a failure), it works fine. There is adequate power conditioning on the AC so I don't believe it is a power issue. Does anybody have have any ideas? -- Hardware problem? -- Software problem? -- Thanks

 

[lugerlover]

6 yrs old...what software release....are know issues with older releases

 

[exsmogger]

Check the software version under F983 - login - press 9. The R4.0.04A had problems with channels "going to sleep." The only permanent solution is to upgrade the NAM software.

Brian Cox

http://www.jandjcommunications.com

 

[poconokirk]

Possible mismatch of software level to the KSU. Also NAMs are a littlew flakely. Not surprising!