Norstar MICS/Call Pilot AA Recording 1

[darth_smalls]

I just moved a customer to an IP Office (500v2, running 9.1).
Previous system was a Norstar MICS using Call Pilot 10/100 for Voicemail. The customer is "in love" with their old Auto Attendant greeting and I am onsite trying to gain access to that recording, with no success.
Here is what I have tried thus far:

-dialed Feature 983 to access the AA menu; entered Greeting number 1 and pressed play, but nothing was heard
-launched web browser to log onto default Call Pilot IP address (192.168.110.10), static-addressed my PC to 110.9; could not access
-made ethernet/T1 crossover cable to access Call Pilot directly on ethernet port, no luck

Any thoughts? Even if I can just listen to the recording and type out a transcript, that would be awesome.
Thanks in advance.

 

[exsmogger]

You want an ethernet crossover cable, not a T1 crossover. Swap pins 1 & 2 with pins 3 & 6 at the other end. A T1 crossover swaps pins 1 & 2 with pins 4 & 5.

Brian Cox
Georgia Telephone

http://Georgia-Telephone.com

http://www.linkedin.com/in/briancox1952

 

[bcmfiftyfan]

Company greeting may have been recorded as greeting 2, 3, 4, etc. You could log back in and listen to the others.

Also you can see which greeting is used if you press "Table" and check there.

 

[curlycord]

Make your laptop higher than .10 such as 11 or up.






________________________________________
We take the time to try to answer your questions for free, please return the favor and take the time to answer back and include any resolution you found elsewhere, thanks.

=----(((((((((()----=

http://www.curlycord.com

Toronto Canada

http://www.telcopc.ca