I have a customer that has a Norstar 616 DS with DR5. They had a StarTalk hooked up to it which died about a year ago. He bought a Flash 2 with 1.7 software off of Ebay to try to cut some costs. When I hooked it up for them it didn't come up. I tested the port to make sure it was good and did the XFtest to check the feature codes and even replaced the software. Every where I've checked it's said that the KSU and voicemail are compatible. Am I missing something somewhere? The people he bought the Flash from are sending him another one but I just wanted some feed back to confirm what I found. Thanks in advance.
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Norstar KSU to voicemail compatiblity
- Thread starter warnp
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norstarboy125
Vendor
In maintenance does the ksu see the voicemail.?
Did you try to f903?
Jeremy J. Carter
Charm City Communications
Norstar. BCM. CS1000 Programmer
Did you try to f903?
Jeremy J. Carter
Charm City Communications
Norstar. BCM. CS1000 Programmer
allworxguy
Vendor
Flash 2 1.7 is fully compatible with 616 DR5.
If memory serves me right F903 did not come into play until 1.9.
Marv ccna
If memory serves me right F903 did not come into play until 1.9.
Marv ccna
norstarboy125
Vendor
I can't recall exactly what version you have to 903 a flash but in this case it seems worth a shot.
Jeremy J. Carter
Charm City Communications
Norstar. BCM. CS1000 Programmer
Jeremy J. Carter
Charm City Communications
Norstar. BCM. CS1000 Programmer
curlycord
Programmer
Just to be sure (but cabinet or PS does sound like a dud)...
-Power light should go on when AC plugged in.
-Jack 1 to station port, jack 2 only if expansion cart installed.
-F9*1 would tell you the codes in use.
-When you do XFTEST you would remove all codes then reboot mail.
-5 to 10 minutes for it to boot up.
Not sure which software and version you replaced/tested with.
Outta ammo!
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curlycord
Toronto Canada
-Power light should go on when AC plugged in.
-Jack 1 to station port, jack 2 only if expansion cart installed.
-F9*1 would tell you the codes in use.
-When you do XFTEST you would remove all codes then reboot mail.
-5 to 10 minutes for it to boot up.
Not sure which software and version you replaced/tested with.
Outta ammo!
=----(((((((((()----=
curlycord
Toronto Canada
misseditbythatmuch
Technical User
Just to be sure, are you doing a full REINSTALL process including making sure you set extension length to 2 and such for the 616?
curlycord
Programmer
Unfortunate but cannot do a reinstall until he gets it to boot up first.
The DN length will effect if it operates properly but not effect boot-up.
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curlycord
Toronto Canada
The DN length will effect if it operates properly but not effect boot-up.
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curlycord
Toronto Canada
misseditbythatmuch
Technical User
Perhaps connect a serial cable and watch it boot with Hyperterm ? Look for errors or the point where it may stall ?
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