babytech2009
Technical User
We have an ISDN STE on the NORSTAR PBX.
We tried using a GETS card and it kept prompting for the password even though it was entered and would not connect the call. Said "your call cannot be completed right now please try again"
However when using the GETS card from the digital phone or the analog STE it worked just fine.
I was told that it could be something with the DTMF from the NORSTAR.
But why would the analog STE and digital line work with the GETS card?
We tried using a GETS card and it kept prompting for the password even though it was entered and would not connect the call. Said "your call cannot be completed right now please try again"
However when using the GETS card from the digital phone or the analog STE it worked just fine.
I was told that it could be something with the DTMF from the NORSTAR.
But why would the analog STE and digital line work with the GETS card?