Norstar Flash Time & Date

[rand1955]

I have a customer that says when she checks messages in the General Delivery Mailbox the time is there but not the date. Is this normal & if not what would the problem be?

 

[jimmer911]

not normal and i would check that yourself it sounds to me like user error

 

[endlesswinter]

I think if you have caller ID it shows the phone number and the time but no date. You can press 7 to see the date.

 

[jimmer911]

i f and when you press 7 to hear the message envelope the date is not there then there is a definite problem and you should do a reinstall on the voicemail but it still sounds like user error as this scenario is a first i heard of