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Norstar Call Pilot 100 ** not working

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phoneguy24

Vendor
Aug 19, 2004
17
US
Hello. I have a CP 100 that, when you call the AA from the outside and hit **, instead of requesting your mailbox/password combo, you get "exiting the system Good-bye". Any thoughts?
 
Good question...I don't have remote access to it, unfortunately. I tested our office CP (configured for CP interface) and the ** works properly. Is there a way to differentiate the interface types by the audible responses? Or is the ** not a feature using NVM interface?
 
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