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Norstar acd

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NortelChief

NortelChief

Technical User
May 20, 2015
1
US
Have an ICS with 2 acd groups and for some reason group 1 is reporting just fine but group 2 went to all zeros as of 6-1-2015 per customer. Im in Texas they are in Canada so relying on phone conversation only. Is there a way to stop and start only group 2 the reporting you get when you do a feature 922 to look at stats?
 
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