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Norstar Access DR 5.0 Modular plus

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bbdodge

Vendor
Jul 16, 2008
25
US
I have a customer that is trying to access the programming @ one of their sites. When they enter "feature ** 266344" it then asks for a "user ID" I'm not familiar with this step in accessing the programming. What is the default value for that prompt?
 
When it asks for USERID: that indicates that the system is a BCM.

There is a default password that can get you in (google BCM Default password), but depending on the installer, he/she may have changed this to something else for security reasons.

I would call the company that installed the system to get this password.
 
TY Ynot, the guy in the field had his weekend brain in place already & didn't realize that there was a BCM 50 mounted down the wall from the old Norstar that never got de-installed. The passwords were all default & the User Id was the default "SETNNA". I appreciate the quick reply.
 
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