NORSTAR 4.1 SOFTWRAE ISSUES

[BagsNYC]

Does anyone know if there are documented issues on 4.1 MICS Software concerning dropping of calls- either inbound or outbound. Looking for info on non T-1/PRI circuitry..

Thanks in advance..

 

[DueE]

Yes, Software release Notice SRN-019 stated:

MICS 4.1 WI 6.04 corrected intermittent "Not in Service" & Calls Being Dropped. The symptoms encourtered are as follows. Users would see a "Not in Service" message when trying to transfer (F70), Voice Call (F66), direct station to station, Voice Mail transfers (F986) and Call Park (F74). The "not in Service" message was seen on originating set only. Another manifestation could be users experiencing dropped internal and external calls.

DueE

 

[BagsNYC]

DueE,
Do you know where I can find the release Notice SRN-019, or do you have a copy you can send? Also, what exactly is WI 6.04? Is that a patch/fix for the original release?

Thanks for you help..

 

[senk1s]

WI 6.04 is a sub version of the software ...
generally bug fixes

it's a complete software - not a patch

 

[DueE]

sure, what's you email address?

DueE

 

[BagsNYC]

DueE,

mcronin@etektron.com

Thanks

 

[DueE]

BagsNYC, did you get it?

DueE

 

[BagsNYC]

DueE,

I did and I thought I sent you an email saying thanks. If not, thanks, much appreciated...

 

[DueE]

DueE