That part number is for a Caller ID card. This forum is limited on how much information we can give. I would highly suggest that you have a Nortel vendor come out and train you on the system. It will certainly be worth your money and time. On the Norstar all programming is done through the phone, either the M7324 or M7310. You enter programming by pressing Feature **266344 and then the password. If you have a manual there should be a programming overlay for the phone.
SHK Certified (School of Hard Knocks)
NCSS, ATSP/IP
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