Norstar 0X32 locating the keyset port 1

[JesusAngel]

Good morning/afternoon!

How can I locate the port of a digital phone on the Norstar 0x32 system? Instead of toning out the line I would like to know if there is a feature that I need to look into to find the port on the punch block.
The reason I want to know is because I tried locating the extension by following the sequence on the punch block.
The first extension is the operator extension 2221. So I follow the sequence of extensions and tried to find x2258 and assuming that it follow the sequence I tested that drop and guess what, it was another extension (2283). Is there an easier way to locate the port id on the block?

Thanks in advanced!

Jesus Angel

 

[hawks]

Sounds like they have Set Relocation turned on so that's why the port did not match the extension you traced.
If you loginto the system and go to Maintenance>Port/DN Staus, change it to Dn then enter the extension it will show you the port that it's on.

 

[jsaad]

Or from the phone in question press feature * 0. Press the intercom and look at the display, it should say VIEW, press VIEW and it will tell you the port.

http://www.tgscorp.com

 

[JesusAngel]

Thanks a lot hawks and jsaad!

I will give it a try next time I have a similar workorder.

Jesus Angel