Norming asset accounting 5.6 1

[Maggied]

Hi,
I have a just activated Norming asset accounting in a new company and when I go into the license information I receive the following message

Fiscal year is not defined in the Fiscal Calendar.
Error occurred when opening view AM0007.
View 'AM0007' is not a valid View ID
error occurred when activating Sage Accpac Data Source.


The fiscal year is setup in fiscal calendar so I am not sure what is causing the error. This module works fine in all the other companies.

If anybody has any suggestions that would be great.
Cheers
Maggie

 

[ettienne]

View 'AM0007' is not a valid View ID" always means that program files are missing.
Reinstall AM.

Sage 300 ERP Certified Consultant

http://www.adssglobal.net

 

[Maggied]

I have other companies that are fine and using asset management. All the companies are on the same server accessing the same system manager and modules. So reinstalling AM will not resolve me problem.

 

[ettienne]

What is the value in AMGOPT.CURRYEAR?

Sage 300 ERP Certified Consultant

http://www.adssglobal.net

 

[Jay Converse]

Figure out what's different about this company, like other 3rd party modules. Or the wrong version is activated.

 

[Maggied]

Hi,
I figured out the issue. All the other companies (databases) were upgraded 3 months ago from 55 to 56. On the brand new company I activated the same version as the other companies AM 56 and I got the above error. So I did a restore on the new company from before I activated AM and activated AM 55 and I can assess it, so I setup everything in the AM Options and then I activated 56 and it is working now.

Thanks for your posts