May 22, 2018 #1 Saiyan656 Vendor Mar 6, 2009 335 US Hi everyone!! This is the first time I ever accessed CMS with multiple ACD's. How do I go about switching between these these ACD's in CMS easily?
Hi everyone!! This is the first time I ever accessed CMS with multiple ACD's. How do I go about switching between these these ACD's in CMS easily?
May 22, 2018 #2 kyle555 Technical User Mar 8, 2010 4,718 CA In the bottom of the CMS Terminal Emulator there's a choice of "Options" or something and you can change which ACD your terminal is 'active' for Upvote 0 Downvote
In the bottom of the CMS Terminal Emulator there's a choice of "Options" or something and you can change which ACD your terminal is 'active' for
May 22, 2018 Thread starter #3 Saiyan656 Vendor Mar 6, 2009 335 US I am not using Emulator. I am using CMS Supervisor and can access via putty, putty has same commands with the exception of SU root access. Upvote 0 Downvote
I am not using Emulator. I am using CMS Supervisor and can access via putty, putty has same commands with the exception of SU root access.
May 23, 2018 #4 DAVIDPAYNE IS-IT--Management Apr 19, 2002 800 US If memory severs, when you run report in CMS supervisor you can select which ACD you are running the report on. Upvote 0 Downvote
If memory severs, when you run report in CMS supervisor you can select which ACD you are running the report on.