Noob question about info for upgrade?

[MetlePro]

Hi,

I'm looking to upgrade a customers BCM200, but I don't know where to start. What would i need to present nortel for them to make a quote? I know with the bigger systems (Meridian 1's) You start an upgrade by using the serial key of the pbx. Is it the same? and where in element manager can i find this info? or do i need to get serial?

Pro reffers to my company, not my status

 

[acewarlock]

More info needed.

What Rls?
What do you mean by upgrade?

Are you upgrading to a BCM 400?

 

[MetlePro]

It's at Rls. 3.6 now, and want to upgrade it to Rls. 4.0
So a software upgrade, not anything hardwarish

Pro reffers to my company, not my status

 

[Johnthephoneguy]

Any authorized Nortel Dealer can take the System ID and run the number to see what you have and what it will cost for you to upgrade.

JohnThePhoneGuy

"If I can't fix it, it's not broke!

 

[MetlePro]

Rgrt, that's what I wanted to know, Off to get the site ID then
thanks alot

Pro reffers to my company, not my status

 

[acewarlock]

If you can access the system remotly on a LAN, you can use the BCM Monitor program to get the system ID.

 

[MagnaRGP]

You can also type Feature ** SYSID into a 2 line phone (7310 or greater).