None of my tools are working

[PanelMaker]

It's the strangest thing, I've been having this problem for a while, I started out with Adobe Photoshop 5 on this computer and I couldnt get any of the tools but the selection tools to work. I bought Adobe Photoshop CS and I still can't get any of the tools except the selection tools to work.

At first I thought it was a color mode problem so I played with the color modes to see if any of them worked, still nothing.

Then I thought maybe it was a locked BG layer problem so I played around with that, with no luck.

This program is crucial to my job and the only tools I can use are selection.

Any advise would be much appreciated.

 

[jmgalvin]

The most common problem is corrupted preferences. In many cases, you have to manually delete preferences before reinstalling Adobe apps. This is for both Windows and Mac. I work on a mac. On mac prefs are under User/Library/Preferences. You delete everything that says Adobe Photoshop, including 'com.adobephotoshop.plist". The reinstall PS.

If you use a PC, hopefully someone will come along and tell you how to trash prefs on Windows.

Using OSX 10.3.8 on a G4

 

[mscallisto]

For a PC see my post on thread229-1028116

 

[PanelMaker]

I am using a PC at work. I have suspected that maybe somthing was corrupt, thank you for the advise, I'm gonna try your advise later this afternoon, I'll post on how it goes.