Non-SCCS call placed to IVR

[Sympology]

I keep noticing these in the event log. The ACDN isn't valid and there is no Orign DN. Anyone have an idea what is causing this?
We're experiencing voice processing faults at the moment and I'm working my way through those, just wonder if these are related.

Non-SCCS call placed to IVR ACDDN / Voice Port (16777345.,ACD DN: 5 Orig DN: .,\vsm_vob\nivsm\src\VsmRsrc.cpp\2509\DSPUnit::HandleUnknownCall.)

Non-SCCS call placed to IVR ACDDN / Voice Port (16777355.,ACD DN: 9 Orig DN: .,\vsm_vob\nivsm\src\VsmRsrc.cpp\2509\DSPUnit::HandleUnknownCall.)

Non-SCCS call placed to IVR ACDDN / Voice Port (16777359.,ACD DN: 10 Orig DN: .,\vsm_vob\nivsm\src\VsmRsrc.cpp\2509\DSPUnit::HandleUnknownCall.)

2 decades from retirement, 2 minutes from a breakdown

 

[bdupuis2004]

Hi,
I had the same errors when i first started here... probably something to do with your MerMail ports. They MUST be resticted to SCCS usage. I hope this will help you (if you have MerMail)...

Ben