Hi,
I'm a novice at Nortel administration so bear with my naivete.
I have two users (user1 and user2) who had separate offices. One of the users (I will call her user1) only comes in once a week so we're combining their offices into one. I am taking user1's phone and giving it to a new employee (user3) and I'll give the new user a different extension. What I would like to do is have user1's extension forward to user2. If there is no pysical phone associated with the extension, is forwarding still possible and how is it achieved?
Thanks so much
I'm a novice at Nortel administration so bear with my naivete.
I have two users (user1 and user2) who had separate offices. One of the users (I will call her user1) only comes in once a week so we're combining their offices into one. I am taking user1's phone and giving it to a new employee (user3) and I'll give the new user a different extension. What I would like to do is have user1's extension forward to user2. If there is no pysical phone associated with the extension, is forwarding still possible and how is it achieved?
Thanks so much