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non-EAS agent login

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tselaichu

tselaichu

Technical User
Nov 14, 2006
7
US
Hi all -

I've never set up a non-EAS call center so this is my challenge. I set up extension as members in the split, turned on bcms/vustats login, set the ID length, set the login/logout FAC. I can't login the station into the split. I list trace the station and I got a denial event of agent login failure. The login procedure I use is login FAC, split number, then login ID. What do I miss??
 
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