NOM Admin password change issue

[RenC]

When I was installing NOM, I entered a new admin password, but it apparently
did not take. I tried following the instructions to change the password on
Windows and it says to open the Symantec Product Authentication Services
GUI, when I try to run the GUI from start programs, it just never starts. I
tried opening it from the command line and got an error that says:

<lots of information about ruvssatgui.bat and starting path
information..then at the end>

C:\Program Files\Veritas\Security\Authentication\bin>java
vrts.vss.gui.ui.Vssgui

'java' is not recognized as an internal or external command,
Operable program or batch file.

Any idea what it is trying to do or what might be wrong? NOM works just fine, I just can't change the password...or do anything else I would have to do at the authentication layer.

Thanks



Renee Carlisle
ServerWare Corporation
Rochester, NY

 

[RenC]

Just an update since we finally received a resolution...it's a bug in 6.5. So far, first bug I have found in 6.5 and I feel it's a pretty small one. We did manage to change the password following the commands from the command line.



Renee Carlisle
ServerWare Corporation
Rochester, NY