No Voicemail service for Extensions in BCM50 Rls6

[2809tst]

Hi Group,

I have to set up a BCM50 Rls 6. Auto attendant answers all incoming calls. Callers dial extension number to reach individual. A few staffs don't want to have voicemail service. They just want their phones to keep ringing until they pick up. Otherwise, caller should hang up and call back. I remember AA always grab calls back after 4 or 5 rings and dump the calls to somewhere. Is there a way to have the phones just keep ringing when the extension numbers are dialed in AA?

Thanks

 

[phoneguy610]

yes remove the fwd no answer dn

or bump up the delay to more rings

ddcommllc.com
Avaya/Toshiba/Nortel

ACIS

 

[2809tst]

Thanks. Also, the transfer recall timer should be turned off.