No voice mail when transfer via intercom - CICS 7.0

[jawalla]

CICS 7.0
CP 100

Lots of changes in the office so I am reassigning phone sets. However I noticed that if a user transfers a call from one extension to the other it will not to go to voice mail. Even if I configure it to ring and forward to the reception phone it will not got to CP. All sets are 7310's. If the reception answers a call and transfers the call, same problem.

An external caller is able to leave a v/message after entering an extension # after the greeting comes on on that extension.

 

[lugerlover]

first fna to vm must got to vm dn
2nd tranfer call back must be more than fna

 

[curlycord]

FEATURE 985 to get vmails DN

Do as Luger says under Capabilties/FNA.