No User info when calling between BCM400 & BCM50

[mfulbright]

We have a BCM400 (v3.7) connected to a BCM50 (v1.00.2.04.j) via a private T1 using 4 voIP lines. When dialing across in either direction only the business name is displayed. How can we get the user info to be passed as well?

 

[cook1082]

Do you have the MCDN keycode installed?
Plus in resorces - IP trunks check the send name display option.

 

[bluemr2]

You need to have a private OLI in order for the name to display.

 

[mfulbright]

send name display option is enabled, the mcdn keycode is installed on the bcm50 but not the bcm400 it appears, and the private OLI is set to the extension.

 

[bluemr2]

MCDN must be installed on both systems