No USB support after upgrading

[pwesson]

After installing WindowsME over my previous Win98SE install I now have no USB support.

My Device manager is showing my "Intel 82371AB/EB PCI to USB Universal Host Controller" with the yellow "!"

The Device status says: "The NTKERN.VXD device loader(s) for this device could not load the device driver. (Code 2.)

To fix this, click Update Driver to update the device driver."

Well I've done all this and everything else I can think of, but no luck. The results are the same.

About the only answer I found in any newsgroup was to do a clean install of WinME, but I really really don't want to do that!

Anyone out there know the answer?

Paul

Paul Wesson
paul@wessoft.com

http://www.wessoft.com/

 

[xkjdhdg]

You can try select startups.....Like this
Go to start select RUN then type msconfig
Then uncheck the startup group and reboot
after reboot check to see if the problem is gone.
if not now uncheck win.ini keep trying combinations until you get a clean boot.
You can also start in safe mode and see if the device is ok.
If it is ok in safe mode then it is either in the sys.ini or win.ini
I had this problem on my Windows 98SE and I had two keyboard entries in the win.ini.

good luck

 

[guidos]

Have you removed the USB controller from your system and rebooted? Windows should rediscover it and install the drivers. Sometimes it's as simple as that...

 

[pwesson]

I have done all that has been suggested... I ended up doing a clean install of WinME and everything is fine.

I guess that Win98SE must keep some settings somewhere that are not getting updated!

Thanks to all who replied.

Paul
Paul Wesson
paul@wessoft.com

http://www.wessoft.com/

 

[ShaithisDanoveur]

Since you already did your clean install this is a little late...

but:


Booting from the Windows Me boot floppy with CD support, and command prompt is step 1.

Step 2 is to run

"SETUP /P F"

(without the quotes of course)

(you can also just boot into your mostly working WinME and run it from the start/run box)

This causes Windows to perform a "Hardware Tree Rebuild Setup", a lifesaving thing that is completely undocumented, and don't ask anyone below Tier 3 support at MS about it, they don't know it exists.

When you run setup in this fashion just accept defaults, use the same key as before, change nothing. Takes about 25 minutes or so, fixes many hardware errors.

Cleaning out old INF files also does wonders, incidentally - that's where the original driver information would've been, and cleaning that out would've paved the road for the new, correct drivers without that full clean install.

There's a serious bonus to clean install tho - takes up less space, it's faster, and very little can be screwed up yet.