No sound on Radeon 9800se

[Dronealone]

Hi,

I have bought a Shuttle XPC and a radeon 9800se and am having trouble getting the tv tuner to work. When I go to initialize the tv tuner it tells me to plug in a cable from the video card to the sound card. I've read elsewhere that its the cable with many different ends on it that needs to be used. I plug this into the videocard, then into the only available sound card port (on the back of the pc) which is the Surround(R/L) port. I try all the different test options in the setup and can't here any test sound. If I follow through to completion I then lose all sound on my system even when the cables are unplugged. Although the TV displays fine.

Can anybody help me here?

Thanks a lot.

 

[kiddpete]

Assuming you've got the right connections out of the ATI 'dongle', check your audio card's volume controls. You have to set both the RECORD and PLAYBACK volume controls correctly. Enable the line in and set the volume to max. Then run initialization and select line in as the audio selection. After initialization completes, you should hear your sound.

 

[Dronealone]

Hi,

I've put the cable in and gone through the intiailization. It made no sound during initialization. After having done this I have no sound from the TV tuner, but I now do have sound from the OS.

The sound card I am using is an AC97 and the line-in port is on the front of the Shuttle box. The dongle is running from the video card to the Surround (R/L) port - not the line-in port. Reason for this being the line-in is on the front of the box and the dongle will not reach.

Any ideas much appreciated.

Cheers

 

[dakota81]

You will have to get an extension & connect the sound plug from the tuner card into the line-in port of the sound card.

If you know what you are doing, you can loop that dongle sound plug into the case and fit it to an internal sound-in port, like cd-audio or auxilary port some have. This is only if you know what you're doing.

 

[kiddpete]

I think Dakota is correct. You should run the sound around to the front to see if that gives you sound from the tuner. It's probable that the ATI card doesn't know what your 'surround sound' port is, and that the port itself is not passing the sound. The ATI card needs to be able to work with the sound card so that it can do things like pause a program and adjust the volume. It also needs to pick up sound from the sound card when it's recording a program.