No ringback between IP Phones

[diegosaletti]

Hi guys.

I have a customer that when make calls between ip phones (1608) the extension "A" doenst have ringback, but when the call is stablish the sound works perfectly. The both sides are hearing.
Both extensions are in the same IPO v2(8.1).
Those issues do not happen between IP phone x Digital phone (1608 X 1400).


Any ideia?

 

[holdmusic34]

thread940-1428604

thread940-1738155
check appearance keys set to immediate.
try another handset
check forwarding
check ring tone hasn't been turned down.
check user short code hasn't been added

Punjab Power. Lighting up your life.

 

[janni78]

Think he talks about the ringback the callers hears when waiting for answer.

Are both phones and the IPO on the same subnet?

"Trying is the first step to failure..." - Homer