No Ring Back when fowarding from Definity ProLogix to Fujitsu F9600

[ddelpu]

I'll try to make this short, sweet and to the point. Any help/suggestions would greatly be appreciated:

1. My company moved last week from LOC A to LOC B, same city.

2. LOC A switch is a Lucent ProLogix G3 system, LOC B switch is a Fujitsu F9600.

3. We are currently fowarding LOC A. handsets to LOC B handsets.

4. LOC A uses Worldcom DID range, which currently foward to LOC B ATT DID Range.

5. Our telecom vendor mapped a courtesy range of DID's we recieved from ATT on LOC B's switch to phantom extensions that mimic what our users had at Loc A, so x2500 at Loc A fowards to Loc B's x2500 (phantom extension mapped to a Real courtesy DID)

6. We fowarded all phones at Loc A to a relevant courtesy DID, pointing to LOC B's switch. It works!!

The issue is; the caller is not getting a ring back signal when calling any of the fowarded DID extensions, just dead air until someone at Loc B picks up the phone, or the number rolls into voicemail..

ANy sugegstions, comments, or even SOLUTIONS wouild be great.

Thank you!!

-Delpurg

 

[powertoolmonger]

Altura Communication Solutions (

http://www.alturacs.com)

has a software package that allows an F9600 and an Avaya PBX to operate seemlessly in the same network.
This is the best solution to the problem you're currently having.