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No printers defined..

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masninetylb

IS-IT--Management
Oct 9, 2003
5
US
Hello everyone. I am trying to help out our accounting folks as are regular max90 person is off on maternity leave. All of a sudden one of our users can't get a list of printers including her local printer in mas90. everything want to export to a file. I have the character preferences set to PW as the default printer. The box that says use as default printer is grayed out. On the Printer Prefs tab it shows no printers defined and everything on the tab is grayed out. This is happening to a single user. We use Mas90 and connect via citrix. ANy help would be greatly appreciated.
 
What version of MAS are you on? Have you tried using the normal windows printer?
 
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