No network/data background, where to start with VOIP?

[Irvineguy]

For a telecom tech as myself with minimal network background, what would be the best approach in getting a good understanding of VOIP?

I'm thinking that I should start with a good foundation and learn the basics of networking, including IP, DHCP, IP addressing?

Someone please point me to the right path, thank you.


I am working with an Avaya VOIP solution.