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no N/A greeting on voicemail

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Bon1

Programmer
Jun 1, 2007
4
GB
3300 ICP on v7.1.4.9_1, using embedded voicemail. 1 mailbox on the whole system is experiencing a problem whereby the automated message is played on no answer, even though this m/box has got a personalised greeting recorded.
i have checked everything I can think of and everything checks out. ext and m/box set up same as all others on site and only one does not work.
have checked hard disk space in case this is early indication of problem in that area but got plenty spare.

Any ideas?
 
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