No MWI on any phones after power cycle, CallPilot 2.02

[chippowell]

Help! Had to cycle all my equipment off and then back on last night. Everything seemed to test OK afterwards, but now I realize none of the message waiting lights are working on the phones. CallPilot 2.02. Any suggestions? Thank you!!!

 

[chippowell]

Restarting the CallPilot MWI service on the server didn’t solve the problem, had to reboot in the middle of the workday. Ouch! But problem seems to be solved. Thanks!

 

[DocVic]

That's a very rare problem that I've only seen once, and 90 days later, NT crashed from an 'internal' error. Be sure to backup every day to insure that, if you have to rebuild the system, you have a current database to restore. Keep an eye on it, and check alarms.

DocVic
Dedicated to Nortel Products till the end.
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