MacUserTeacher
Technical User
I'm the only Mac user (OS 10.2.6--iBook less than a yr. old) on an old PC network Novell, Zenworks, GroupWise. I never logged in through the network, being as I didn't have all their software installed--just plugged in an ethernet cord & worked (don't tell me IT doesn't want me to shop--I don't even have time to go the the john--have a high-demand job, 10-11 hours a day & just need to get the job done. Instead of GroupWise for e-mail, I just used Internet Explorer to go to the GroupWise web-access--used web-based e-mail to bypass the "regular" groupwise login found in the zenworks software list.
(I bypass the Novell network log-in, cuz I don't want it installed on my machine, & I don't need access to their ancient software.) Now I can't get any Internet at all, which means no e-mail.
Several possibilities:
1. I just did a software update--Quicktime, Java, a bunch of stuff. Didn't change my browser. Could any of that be blocking me?
2. I also just started back to work after winter break, so I'm wondering if IT did anything to block me, though I don't think they were working over the break.
3. My assistant (who uses an old PC w/ the Novell Zenworks with GroupWise) HAD been able to access the network & Internet (& GroupWise directly, instead of the web-based version). Since break, she has had intermittent problems with GroupWise. We share the same ethernet cable--switch it between the machines. It works for her SOMETIMES, & it never works for me. Something in the hubs?
In the past, when I couldn't get to the mail site to log in, I used an IP address that took me to our school's log in, but you have to be able to make an IEP connection to do that.
We put in a work order to IT, but you know how long that can take. When I was a tech facilitator & ran the whole intranet at my former school (another district), I could go check the switches, try different cables, etc., but I'm not allowed to touch anything now. I think they're mad enough that I knew I could still use the Internet by just plugging in the ethernet cable without having to log in through the network, like they want me to. Duh!
Any thoughts as to what went wrong? Mostly, how to fix it? Something in IE preferences, e.g. network protocol helpers, proxies, site passwords?
(I bypass the Novell network log-in, cuz I don't want it installed on my machine, & I don't need access to their ancient software.) Now I can't get any Internet at all, which means no e-mail.
Several possibilities:
1. I just did a software update--Quicktime, Java, a bunch of stuff. Didn't change my browser. Could any of that be blocking me?
2. I also just started back to work after winter break, so I'm wondering if IT did anything to block me, though I don't think they were working over the break.
3. My assistant (who uses an old PC w/ the Novell Zenworks with GroupWise) HAD been able to access the network & Internet (& GroupWise directly, instead of the web-based version). Since break, she has had intermittent problems with GroupWise. We share the same ethernet cable--switch it between the machines. It works for her SOMETIMES, & it never works for me. Something in the hubs?
In the past, when I couldn't get to the mail site to log in, I used an IP address that took me to our school's log in, but you have to be able to make an IEP connection to do that.
We put in a work order to IT, but you know how long that can take. When I was a tech facilitator & ran the whole intranet at my former school (another district), I could go check the switches, try different cables, etc., but I'm not allowed to touch anything now. I think they're mad enough that I knew I could still use the Internet by just plugging in the ethernet cable without having to log in through the network, like they want me to. Duh!
Any thoughts as to what went wrong? Mostly, how to fix it? Something in IE preferences, e.g. network protocol helpers, proxies, site passwords?
