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No hold recall timer on Nortel phones UCX 50

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atdjr123

Technical User
Mar 12, 2012
559
US
If a call is placed on hold from a nortel phone it stays there indefinitely. If call is placed on hold via sip phones there is an alert after 20 seconds. I have looked and I don't see any timers.. Is there anyway to set a hold recall timer for the nortel phones????

Voice Connect Plus, Inc.
have a great day and a better tomorrow
 
Not at this time but it something they say they are working on.
 
I was afraid of that. I'm working on changing out Norstar switch w/ NAM and hold recall timer as well as DRT and transfer timers were mentioned as must haves. Hopefully not deal breakers. Thanks

Voice Connect Plus, Inc.
have a great day and a better tomorrow
 
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