No Help and Support service. 1

[dotobi]

Hi

I'm running Windows Small Business Server 2003 SP2

When I try to open Help and Support (or click the link under an Event Viewer description "For more information, see Help and Support Center at:") I get the following error as a dialoge box:

Help and Support error

Windows cannot open Help and Support because a system service is not running.

To fix this problem, start the service named 'Help and Support'

When I look for the 'Help and Support' service, it is not there. When I attempt to NET START "Help and Support", it reports that the service name is invalid.

Any ideas?

Thanks!

 

[IllogicallyLogical]

Try this to resolve the issue you are experiencing. Open a command prompt and execute the following commands hitting Enter after each line.

cd %windir%\PCHealth\HelpCtr\Binaries

start /w helpsvc /svchost netsvcs /regserver /install

After the command completes the Help and Support service should be listed in the Services console. Start the Help and Support service and see if the issue is resolved.

Joey
CCNA, MCP, A+, Network+, Wireless#

 

[dotobi]

thanks!!! That worked!