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no green link light

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bones2

Technical User
Nov 3, 2002
3
US
This is my first question, I have been searching your forum and I think someone may be able to help. Our business has one hub with 5 workstations in office #1, a cross over cable connects them to the uplink port of the switch in office #2, there are 5 workstations and the server in office #2 connected to the switch with straight cables. We have subcribed to DSL with our local Isp. they sent us a Westel 566 router/modem and said just connect the ethernet cable into any of the open ports on the switch, make sure our browsers say never dial up and we all will have dsl connection. The phone co. checked out the phone line and all is well but the link light does not come on. when I connect the router/modem directly to my computer it lights up. The cable is new, we recrimped the ends nothing. now my question is can the cross over cable from office #1 be connected to a regular port? then connect the router/modem to the uplink port? I did not route the cables but from what I have been reading the person that did must have reset the uplink port to plug the cross over cable into it, am I correct? and if so it doesn't need the uplink port but I think the router/modem either needs a cross over cable or the uplink port. Thanks for any help any one can give me.
 
bones2,

I didn't look up hte Westel 566 and don't know what switched you use but generally the connection from the modem to a standard sawitch port requires a cross-over cable. Connection to an unaltered uplink port would use straight-through. Try picking up or crimping a cross-over cable and see if it connects before switching around connection you are unsure of.

Hope that helps.
The Old Man
 
The old man,
Thank you for your help. We connected a cross over cable today from the router/modem to the Switch and the link light now lights. but when we click on our browser (IE) we get the unable to find home page. The ISP said we should be able to just plug the router in and set all our browsers to never dial up. Before we changed to DSL, we had one computer dialed up to the internet and the rest of us was able to connect as long as he was connected, I don't know what kind of software he was using but the workstations was set to never dial up. Can you suggest what changes need to be made to his computer so our computers will see the dsl connection.
Thanks
 
bones2,

I'm guessing that all your IP's are statically assigned. Tou would need to change the TCP/IP configuration of each workstation to have the router's LAN IP address as their default gateway.

If that is not the case and you have a DHCP server, just set the server to supply the router's LAN IP address as the default gateway address.

If the router provides DHCP services [haven't been able to find anything on the Westel 566] then you can change the workstations to "obtain address automatically" and they should pick up the correct default gateway address.

Hope thay helps.
The Old Man
 
Thanks, we are up and running now,just had to find the address.
 
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