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no ethernet

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Tony316

Technical User
Mar 6, 2008
22
CA
My customer have 1 ip phone who don't work, it says on the screen, no ethernet


 
I have seen this before. Are you using the 5610 perhaps?

Look at the RJ45 connector in the Phone. From my 140+ 5610 there were 3 where the pins were a bit out of place.
Using a small screwdriver it was fixed. It looked like the supplied grey patchkabels are prone to do this.

 
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