No DS1's listed when I type 'change sync'

[Spookytooth]

Hello folks,

we just put in an S8510 and our having a problem setting sync for the PN.
We have 4 live DS1's in the PN. When we type 'change sync port 1' there are no DS1's listed as available for use as the sync source. We tried adding the primary and secondary sources but received a message saying 'Circuit pack not on available synchronization source list'

System is clocking off of the IPSI (tone-bd) currently.

Any thoughts anyone?


Thanks in advance

 

[1a22ip]

On the DS1 form ensure that slip detection is set to Y See below:

DS1 CIRCUIT PACK

Location: 01C03 Name: 32hcgyxxxxxxx
Bit Rate: 1.544 Line Coding: b8zs
Line Compensation: 1 Framing Mode: esf
Signaling Mode: isdn-pri
Connect: network
TN-C7 Long Timers? n Country Protocol: 1
Interworking Message: PROGress Protocol Version: b
Interface Companding: mulaw CRC? n
Idle Code: 11111111
DCP/Analog Bearer Capability: 3.1kHz

T303 Timer(sec): 4


Slip Detection? y Near-end CSU Type: integrated

Block Progress Indicator? n


Hope this helps
ED

1a2 to ip I seen it all

 

[Spookytooth]

Thanks 1a,

tried setting them to 'y' already. Doesn't make a diff

 

[1a22ip]

The sync page will only show DS1 that have clock. Robbed bit or Tie T1's don't show (no Clock). PRI's & BRI's will. Are the ds1's in the cabinet PRI. And were they ordered with Clock?

Hope this makes sense.
ED



1a2 to ip I seen it all

 

[Spookytooth]

One of the four is a PRI which was the sync source in the old system. It doesn't show up either.

If I look in the old Definity we just cut from all 4 DS1's were listed as 'CIRCUIT PACKS AVAILABLE FOR SYNCRONIZATION' on the 'change sync' form.

 

[sayr811]

Spookytooth,

I had this same exact problem while install an S8510 with CM 5.1

I am not sure what caused it but once I installed the latest software update for CM 5.1 I was able to see the DS1 boards on the change sync page.

Good Luck

sayr811